Privacy
Privacy policy
This policy explains what personal information we collect when you contact us or use this website, why we collect it, and the rights you have under the General Data Protection Regulation (GDPR) and the Data Protection Acts 1988 to 2018.
Who we are
ATC Carpentry and Construction Limited is the data controller for the information described here. You can reach us at paddyanderson1994@hotmail.com or +353 85 203 1001.
What we collect
- Details you give us when you book a site visit or contact us: your first name, mobile number, email address and Eircode, and your answers to our short questions: what you want the room for, whether you own your home, your budget range, your preferred timing and whether you are in Dublin or Kildare. If you send us a photo of your garden, we keep that too.
- Details you give us during a visit or a project: measurements, drawings, quotes, invoices and correspondence.
- Technical information when you visit the website, such as your IP address, browser type and the pages you view, where that is collected by our hosting provider for security and performance.
Why we use it
- To arrange and carry out your site visit and to prepare your quote (performance of a contract, or steps taken at your request before a contract).
- To carry out and administer a build you have agreed to, including invoicing and warranty matters (performance of a contract, and our legal obligations to keep business records).
- To respond to enquiries and to keep in touch about a project you have asked us about (our legitimate interest in running the business).
- To send you marketing about our services, only where you have agreed to receive it. You can withdraw that agreement at any time.
Where it comes from
Our enquiry forms may be hosted on this site or on an advertising platform such as Meta (Facebook and Instagram). When you submit a form on one of those platforms, the platform passes your answers to us and also processes them under its own privacy policy.
Who we share it with
We share personal information only where needed to do the work: with our customer relationship management and scheduling software provider, our website hosting provider, our accountants, and the tradespeople who work with us on your build. For advertising measurement we also share limited information with Meta Platforms Ireland Limited, as described under Cookies and advertising measurement below. We do not sell personal information. Where a provider is outside the European Economic Area, we rely on standard contractual clauses or an adequacy decision.
How long we keep it
Enquiry details are kept for up to two years after our last contact with you. Project, quote and invoice records are kept for seven years to meet our tax and company law obligations. Marketing consents are kept until you withdraw them.
Your rights
You have the right to ask for a copy of the information we hold about you, to have it corrected or deleted, to restrict or object to how we use it, and to receive it in a portable format. To exercise any of these rights, contact us at paddyanderson1994@hotmail.com. You also have the right to lodge a complaint with the Data Protection Commission (dataprotection.ie).
Cookies and advertising measurement
This website uses the cookies strictly necessary for it to work and any cookies set by our hosting provider for security. Those do not need your consent.
With your consent only, we also use the Meta pixel (Meta Platforms Ireland Limited, for Facebook and Instagram). It sets a cookie and tells Meta which pages and steps of this site you used, so we can see which of our ads bring enquiries and show our ads to people who have visited. Nothing is loaded from Meta until you press Accept on the cookie banner. You can change your choice at any time with the Cookies link at the bottom of the page.
When you send us an enquiry, we also tell Meta that an enquiry was made, so our advertising can be measured. Your email address, phone number, first name and Eircode are turned into an irreversible code (SHA-256 hashing) before they are sent, and Meta uses them only to match the enquiry to an account. Your answers about budget and timing are sent as general bands, not with your name.
Changes
We may update this policy from time to time. The date at the top shows when it was last changed.